Support
Frequently asked questions
Everything you need to know about buying, activating and running EasyWin software.
Delivery is instant. As soon as your payment is confirmed through SellAuth, your license key and download instructions are delivered to you automatically on the confirmation screen and via email.
Each product offers several durations — for example Day, Week, Month, Lifetime or One-Time. You simply select the duration that fits you at checkout; your license stays active for that period and includes all updates during that time.
The Temp Spoofer masks your hardware identifiers for the current session and cleans itself on reboot. The Perm Spoofer writes a persistent spoof that survives reboots and updates for a durable, long-term identity.
We continuously test our products against the latest anti-cheat updates and push fixes quickly. Live detection status for every product is shown on our Status page so you always know what is safe to run.
An Updating status means we have temporarily paused that product while we ship a compatibility update after a game patch. We recommend waiting until it returns to Undetected before running it.
Because licenses are delivered instantly and digitally, refunds are handled case by case. If you experience a genuine technical issue we could not resolve, reach out through the Contact page and we will make it right.
Checkout is handled securely by SellAuth, which supports a range of payment methods including cards and crypto depending on your region.